Beantown changed out a 12 year old water heater for a new one from the same manufacturer. Their two technicians, Ryan and Jay were very professional, skilled, helpful and calm throughout the project. The original exhaust pipes could not be re-used as codes had changed and the two service technicians had to creatively solve this problem. The resolution involved drilling a hole through the concrete4 foundation and exhausting the carbon monoxide into our courtyard. The job certainly took longer than they first anticipated, however, nevertheless Ryan and Jay remained pleasant, professional and upbeat. The price quoted stayed as the final price and the until is working perfectly. Great job.
