Frequently Asked Questions
Answers About Pricing, Licensing & More Get clear answers on Mass Save rebates, the Premier Program, and what our credentials mean for you.

Still have questions? Call Beantown Home Services, Inc. at (508) 570-5996 or book service online today.

Book Online
A basement mechanical room with a large HVAC/furnace unit, exposed ductwork, copper and white piping, shelving, and a window showing snow outside.

Frequently Asked Questions

Common Questions About Our HVAC, Plumbing, & Electrical Services

How Can I Save Money on My Electricity Bill?

Getting in the habit of turning off lights, unplugging appliances when not in use, and upgrading to LED light bulbs can all help. But for really big savings, look at your home’s heating and cooling systems: upgrading to high-efficiency models can dramatically increase energy efficiency, with heating AFUE ratings going from 56-70% for old models to 95% with new furnaces, and air conditioners going from a SEER rating of 13 for older models to 18 or higher. Installing a smart thermostat is another way to save money on energy bills, regardless of system age or efficiency.

What Is Mass Save® & Can You Help Me Access Rebates?

Mass Save® is a Massachusetts energy efficiency program that offers rebates on eligible systems, including heat pumps, furnaces, boilers, and water heaters. Our on-staff Mass Save® resource team can help you navigate the rebate process, so you don’t leave money on the table.

What Brands Do You Install?

We only install brands we know you can rely on. We’re a Mitsubishi Diamond Elite Contractor, a Lennox Premier Dealer, and a Bosch ABC Platinum Level Dealer. These credentials reflect the highest levels of partnership and training with each manufacturer.

Are Your Technicians Licensed & Insured?

Yes. We hold MA Electrical License 8266-EL-A1 and MA Plumbing License #13486. All of our technicians are fully insured and hold top industry certifications, so you have documented proof of our credentials before we set foot in your home.

How Do I Schedule a Service Appointment?

You can book online in minutes through our website, or call us at (508) 570-5996. Once your appointment is scheduled, you’ll receive real-time updates by email and text so you always know where things stand.

Do You Offer Financing?

Yes. Financing is available for customers who need flexibility on larger projects. Contact us at (508) 570-5996 to learn about current options.

What Is the Premier Program?

The Premier Program is our all-inclusive home comfort membership, offered exclusively by Beantown Home Services, Inc.. It covers electrical, heating, cooling, and plumbing maintenance, consumable parts, and covered repairs in one predictable monthly payment, with 24/7 priority scheduling included.

How Does Your Pricing Work?

The price we quote is the price you pay.  No surprises at the end of the visit.

How Long Has Beantown Home Services, Inc. Been in Business?

We’ve been serving the community since 2005. With thousands of positive reviews and customers who stay with us for decades, our reputation reflects the work we put in every day.

Questions We haven't Answered? Call Us. 

If you have further questions about our services, your home comfort systems, or anything else, don't hesitate to get in touch. 

Call (508) 570-5996 or connect with us online. 

The Premier Program All-inclusive home comfort, exclusively from Beantown Home Services, Inc..

One monthly payment covers heating, cooling, plumbing, and electrical maintenance, with 24/7 priority scheduling included.

Explore the Program

Over 1000 Reviews and Counting

From front office communication to the final walk-through, our customers say it better than we do.

Read Our Reviews
    "Very pleased with responsiveness."
    Anders was great. Very pleased with responsiveness.
    Doug M.
    "Felix truly is an asset to this business!"
    Felix did an excellent job tuning my Buderus oil. Felix truly is an asset to this business!
    Ray B.
    "Highly Recommend for HVAC Needs"
    Our first time using Beantown Home Services and would highly recommend them for your home or business HVAC system needs.
    don f.
    "Riley did a great job."
    He was on time and he took the time to explain what he found.
    Tom M.
    "Matthew really knew what he was talking about"
    Matthew was really good at explaining what was wrong with my heating system, and I appreciate that he knew what he was talking about.
    Norina P.
    "You get what you pay for!"
    The tech, Noelson, was terrific. Very professional, polite, and knowledgeable. He did a great job!
    Babe
    "Dan was very knowledgeable and professional."
    Our heat wasn't clicking on and they came the same week I inquired. Dan was very knowledgeable and professional.
    Meaghan A.
    "Very professional and efficient"
    Ricardo was very professional and efficient.
    James M.
    "I would highly recommend him again."
    He came promptly at 8 o'clock, did his diligence, and took his time going to each outlet, found the issue, repaired it properly and quickly, maintained professionalism, and cleaned up after himself.
    John S.
    "Outstanding service."
    John was thorough, professional, competent, and easy to work with.
    Anne K.
    "Very thorough and knowledgeable"
    Aidan was a great technician. Very thorough and knowledgeable.
    Greg G.
    "Removed spider nests and we are warm again"
    Felix found that two spider nests were blocking openings, causing water to back up and preventing pressure switches from operating.
    Seth H.
    "Ricardo was a very nice guy."
    He made me relax and I give him five stars.
    Michael P.
    "First cleaning in 7 years — excellent job!"
    Brian did an excellent job with my propane fireplace — first time in 7 years that it was cleaned.
    Ed G.
    "Would recommend their services"
    John was very helpful in assisting throughout the project.
    Matthew K.
    "Prompt, professional, skilled and efficient!"
    Felix Plante with Beantown Home Services did a fantastic job! I am so happy that he was assigned to help us today.
    Donald S.
    "Felix was great — would definitely recommend!"
    Easy to schedule, showed up on time, worked efficiently at a fair price, and was really pleasant to work with.
    Allan S.
    "Extensive work completed in one visit!"
    He had the resources and technology to complete the work in one visit! I am very pleased.
    Alison H.
    "I'd give him 10 stars if I could!"
    He explained everything to me, helped me clean my filters, and I'd give him 10 stars if I could.
    Patricia H.
    "Well Done, Beantown!"
    At a time when it's so hard to find great people, I love that you have Noelson.
    Owen R.
    "Very pleased with responsiveness."
    Anders was great. Very pleased with responsiveness.
    Doug M.
    "Felix truly is an asset to this business!"
    Felix did an excellent job tuning my Buderus oil. Felix truly is an asset to this business!
    Ray B.
    "Highly Recommend for HVAC Needs"
    Our first time using Beantown Home Services and would highly recommend them for your home or business HVAC system needs.
    don f.
    "Riley did a great job."
    He was on time and he took the time to explain what he found.
    Tom M.
    "Matthew really knew what he was talking about"
    Matthew was really good at explaining what was wrong with my heating system, and I appreciate that he knew what he was talking about.
    Norina P.
    "You get what you pay for!"
    The tech, Noelson, was terrific. Very professional, polite, and knowledgeable. He did a great job!
    Babe
    "Dan was very knowledgeable and professional."
    Our heat wasn't clicking on and they came the same week I inquired. Dan was very knowledgeable and professional.
    Meaghan A.
    "Very professional and efficient"
    Ricardo was very professional and efficient.
    James M.
    "I would highly recommend him again."
    He came promptly at 8 o'clock, did his diligence, and took his time going to each outlet, found the issue, repaired it properly and quickly, maintained professionalism, and cleaned up after himself.
    John S.
    "Outstanding service."
    John was thorough, professional, competent, and easy to work with.
    Anne K.
    "Very thorough and knowledgeable"
    Aidan was a great technician. Very thorough and knowledgeable.
    Greg G.
    "Removed spider nests and we are warm again"
    Felix found that two spider nests were blocking openings, causing water to back up and preventing pressure switches from operating.
    Seth H.
    "Ricardo was a very nice guy."
    He made me relax and I give him five stars.
    Michael P.
    "First cleaning in 7 years — excellent job!"
    Brian did an excellent job with my propane fireplace — first time in 7 years that it was cleaned.
    Ed G.
    "Would recommend their services"
    John was very helpful in assisting throughout the project.
    Matthew K.
    "Prompt, professional, skilled and efficient!"
    Felix Plante with Beantown Home Services did a fantastic job! I am so happy that he was assigned to help us today.
    Donald S.
    "Felix was great — would definitely recommend!"
    Easy to schedule, showed up on time, worked efficiently at a fair price, and was really pleasant to work with.
    Allan S.
    "Extensive work completed in one visit!"
    He had the resources and technology to complete the work in one visit! I am very pleased.
    Alison H.
    "I'd give him 10 stars if I could!"
    He explained everything to me, helped me clean my filters, and I'd give him 10 stars if I could.
    Patricia H.
    "Well Done, Beantown!"
    At a time when it's so hard to find great people, I love that you have Noelson.
    Owen R.

Proud to Represent

WE INSTALL & SERVICE THE BRANDS SOUTH SHORE HOMEOWNERS RELY ON MOST
  • Lennox
  • Bosch
  • Generac
  • Ecoer
  • Mitsubishi Diamond Contractor