Effective Date: September 24th, 2024

At Beantown Home Services, Inc. (“Beantown,” “we,” “our,” “us”), your privacy matters to us! This policy explains what information we collect, how we use it, and how we protect it. We’re committed to being transparent and straightforward, so you feel comfortable knowing your personal data is in safe hands.

1. Information We Collect

We collect a few types of information to help us provide better services:

• Personal Info: Things like your name, contact info, and payment details when you book services.
• Usage Data: This includes things like your IP address, browser type, and how you use our website (thanks to cookies and similar technologies).
• Communication Data: Info related to our SMS notifications and any interactions you have with us—this helps us stay in touch!

2. How We Use Your Information

Here’s why we collect your information:

• To Provide Services: We use your info to schedule appointments, process payments, and follow up with you.
• To Communicate: We’ll send you updates, promotional materials (only with your permission), and SMS reminders in line with U.S. mobile regulations.
• To Improve: Your feedback helps us make our services better and more user-friendly.
• For Legal Reasons: We comply with the necessary legal requirements, like SMS registration guidelines, to keep things running smoothly.

3. Legal Basis for Processing

We handle your information based on:

• What’s Needed: To provide the services you requested.
• Our Interest: Improving our services and ensuring security.
• Your Consent: For marketing and promotions (only if you agree).
• Legal Requirements: To follow any laws or regulations.

4. How We Share Your Information

We don’t sell your data. Here’s who we might share it with:

• Service Providers: Trusted companies that help us operate, like payment processors and customer service tools.
• Legal Obligations: If we’re required by law to share info (like in response to a court order).
• Business Transfers: If our business is sold or merged, your information might be part of the deal.

5. Cookies & Tracking

We use cookies to make your experience better! You can adjust your cookie preferences through your browser settings.

6. How Long We Keep Your Data

We only keep your data for as long as we need it to provide services or as required by law.

7. How We Protect Your Data

We take security seriously and use encryption and other safeguards to keep your information safe. While we work hard to protect your data, no system can be 100% secure—so be sure to protect your accounts too!

8. Your Rights

You have rights when it comes to your personal info! Depending on where you live, you may be able to:

• Access the data we have about you.
• Update any incorrect info.
• Delete your data when possible.
• Opt Out of marketing messages anytime.

If you’d like to exercise any of these rights, reach out to us at [email protected].

9. Children’s Privacy

Our services aren’t meant for kids under 18, and we don’t knowingly collect their information.

10. International Transfers

If you’re visiting our website from outside the U.S., please know your data will be transferred here, where privacy laws may be different. By using our services, you agree to this transfer.

11. Policy Updates

We might update this policy from time to time to reflect changes in our practices or the law. Check back here to stay informed. Your continued use of our services means you accept the changes!

12. Contact Us

Got questions? We’re happy to help! You can reach us at:

Beantown Home Services, Inc.

9 Aldrin Rd, Ste 8

Plymouth, MA 02360

(508) 209-5804

[email protected]